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Where to get medical help
Pharmacies - Pharmacists can provide free, confidential, expert advice for a range of common illnesses and complaints - and no appointment is necessary. Visit NHS Choices to 'Find a Pharmacy' near you.
GP / non-urgent medical advice - There are 41 GP practices across Shropshire - click here for more details. If you need non-urgent medical advice out of hours or over the weekend, then the following options are available:
- Ask NHS App - This allows you to access the same services as you can by telephone - just in a digital format. It includes a virtual clinician and symptom checker and helps you to access appropriate care. You can download the ‘Ask NHS’ app via Google Play or Apple App Store.
- NHS 111 - Help and advice is available 24-hours-a-day (just dial 111) free of charge from a landline or mobile. Trained advisors can provide information and direct you to the best healthcare service for you. This is not to be used for a 999 emergency.
- NHS Choices - Help is on hand at the click of a button on a range of health conditions and treatments. Visit the NHS Choices website.
- Shropdoc - Patients can call the out-of-hours GP service, Shropdoc, on 0333 222 6655 or visit https://shropdoc.org.uk/ for more information.
Walk-in Centre / Urgent Care Centre - Based next to the A&E at Royal Shrewsbury Hospital and open every day from 8am to 8pm. No appointment is necessary. It can help with a range of symptoms from high temperatures in children, breathing problems, severe headaches, abdominal pain, painful infections through to mild injuries and burns.
Minor Injury Units (MIUs) - The Minor Injury Units are staffed by experienced nurses and offer treatment to anyone with a minor injury. This is a walk-in service - you do not need to be referred or to make an appointment, but please note they are not open 24 hours. If your condition cannot be dealt with at the MIU, you will be referred to another appropriate service. For more information on locations and opening times please visit our website.
999 / Hospital Accident & Emergency (A&E) - The Emergency Department is intended for patients who have suffered a serious injury, severe illness or a medical emergency. The Hospital Emergency Department is there for everyone in the event of an accident or emergency. An emergency is a critical or life-threatening situation, such as:
- loss of consciousness
- acute confused state and fits that are not stopping
- persistent, severe chest pain
- breathing difficulties
- severe bleeding that cannot be stopped
- severe allergic reactions
- severe burns or scalds
(Choking, chest pain, blacking out, blood loss and fractures are all considered emergencies and those with these symptoms should not hesitate in visiting their local A&E department).
For further information please visit www.nhs.uk.